How to Succeed in a Video or Phone Interview

Phone and video interviews are becoming more common in today's job market. They offer a convenient way for employers to screen candidates before inviting them for in-person interviews. However, these types of interviews can be tricky because you don't have the same face-to-face interaction as in traditional interviews. Here's a friendly and simple guide to help you ace your next phone or video interview.

Step 1: Prepare Like It's an In-Person Interview

Just because you're not meeting in person doesn't mean you shouldn't prepare thoroughly. Here's how:

Research the Company

• Learn about the company: Visit the company's website to understand its mission, values, and products or services.
• Know the job description: Review the job posting carefully to understand what the employer is looking for.
• Prepare questions: Think of a few questions to ask about the company and the role. This shows you're interested and engaged.

Review Common Interview Questions

• Practice your answers: Go through common interview questions and practice your answers. Questions like "Tell me about yourself" or "Why do you want this job?" are almost always asked.
• Use the STAR method: For behavioural questions, structure your answers using the STAR method (Situation, Task, Action, Result). This helps you give clear and concise answers.

Prepare Your Environment

• Find a quiet place: Choose a spot where you won't be disturbed. Inform your family or roommates about your interview time to avoid interruptions.
• Check your technology: Ensure your phone or computer is fully charged. Test your internet connection, camera, and microphone to make sure everything works.

Step 2: Dress the Part

Even though the interviewer might only see your upper body in a video interview, dressing professionally from head to toe can boost your confidence. Wear something that you would wear to an in-person interview.

Step 3: Set the Scene

Your interview setting should be quiet, well-lit, and free from distractions. Here are some tips:

For Video Interviews

• Background: Make sure your background is clean and uncluttered. A plain wall or a tidy room works best.
• Lighting: Sit facing a window or use a lamp to ensure your face is well-lit. Avoid having a light source behind you, as it can create shadows.
• Camera Position: Position your camera at eye level. You can stack some books under your laptop if needed.

For Phone Interviews

• Eliminate Noise: Find a quiet place where you won't be interrupted by background noise.
• Sit Comfortably: Choose a comfortable chair and sit upright. This helps you stay focused and alert.

Step 4: During the Interview

Be Punctual

• Be on time: Log in or be ready to answer the phone a few minutes early. Being punctual shows that you are responsible and respectful of the interviewer’s time.

Stay Focused

• Listen carefully: Pay close attention to the questions being asked. If you don't understand a question, don't be afraid to ask for clarification.
• Speak Clearly: Speak slowly and clearly. This is especially important in phone interviews where body language can't aid communication.

Use Notes Wisely

• Keep notes handy: Having a few notes can be helpful, but don't rely on them too much. Bullet points about your experiences and key points you want to cover can be a good reference.
• Avoid Reading: If you read your answers, it will sound unnatural. Use your notes as a guide, not a script.

Show Enthusiasm

• Smile and Be Positive: Even though the interviewer might not see you in a phone interview, smiling can change your tone and make you sound more enthusiastic.
• Engage with the Interviewer: In video interviews, make eye contact with the camera, not the screen. This helps create a connection with the interviewer.

End on a Strong Note

• Ask Questions: At the end of the interview, ask the questions you prepared. This shows you’re interested in the role and the company.
• Thank the Interviewer: Thank them for their time and express your enthusiasm about the position. A simple "Thank you for considering me for this role. I look forward to hearing from you" goes a long way.

Step 5: Follow Up

Send a Thank-You Email

• Promptly: Send a thank-you email within 24 hours of your interview. It shows good manners and reinforces your interest in the position.
• Be Specific: Mention something specific that was discussed during the interview to personalize your message.

Example Thank-You Email:

Subject: Thank You for the Interview

Dear [Interviewer's Name],

Thank you for taking the time to speak with me today about the [Job Title] position at [Company Name]. I enjoyed learning more about the team and the exciting projects you have planned. Our discussion about [specific topic discussed] was particularly enlightening.

I am very enthusiastic about the opportunity to contribute to your team and am confident that my skills and experiences align well with the goals of [Company Name]. Please let me know if you need any additional information from me.

Thank you again for considering my application. I look forward to the possibility of working together.

Best regards,
[Your Name]

Conclusion

Acing a phone or video interview is all about preparation and presentation. By thoroughly preparing, setting up a professional environment, staying focused, and following up, you can make a great impression and increase your chances of landing the job. Remember to stay calm, be yourself, and show your enthusiasm for the role. Good luck with your interview!